Work Experience

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SF SYMPHONY,San Francisco, CA, USA

November 23, 2015 – current

Group Sales Business Development:
+ Research and attract potential new and repeat groups; make outbound contacts through calls, emails, networking, and personal appearances to pitch the San Francisco Symphony
+ Develop relationships with group operators in all facets of travel/tourism business to build clientele for sales
+ Attend trade shows
+ Fully activate the SFS’ relationship with SF Travel, attend events and utilizing SF Travel resources and contacts
+ Create standard and custom entertainment options and packages to build sales for the SFS
+ Coordinate and communicate with Patron Services team members to ensure offers are set up in database, and correctly documented
+ Develop and communicate marketing and sales collateral needs to help boost group sales

Hospitality:
+ Curate on-site group events, including: planning, promoting, organizing catering and facility logistics
+ Coordinate hospitality set-up across multiple departments
+ Attend all on-site group events

Research and Reporting
+ Monitor and report achievement to quarterly and yearly goals
+ Track contacts and report on strategies to encourage initial and repeat business

 

FOUR SEASONS HOTEL San Francisco, CA, USA

Group Sales Manager

May 2014-August 2015

Skills: Account Management, US markets knowledge, negotiation, Yield Management, Pricing, Event Planning and Management.

 


BEAU-RIVAGE PALACE, Lausanne, Switzerland

International Sales & Marketing Manager

March 2011 –  August 2013

Skills: Account Management, New market development, Team management (2 persons + 10 in sales representation agency), Event Management, Geographical Market knowledge and culture, Negotiation, Brand development, Marketing, Communication and PR.

Travel: 50-65%


LE RICHEMOND HOTEL, Geneva, Switzerland

Sales Manager Europe

August 2010 – February 2011

Skills: Account Management, Cold Call and prospecting

Travel: 50%


CONCORDE HOTELS AND RESORTS, Paris, France

Corporate Sales Manager France

November 2007 – August 2011

Skills: Business Transient market development, Prospecting, French Market knowledge, Account Management, Negotiating, RFPs management, contracting and pricing.

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